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Caregiven, Inc. Privacy Policy for California Residents 

Effective Date: 2020-11-17 

Last Updated on: 2020-11-17 

This Privacy Policy for California Residents supplements the information contained in Caregiven Inc.’s  (“Caregiven”) privacy policy located at and applies solely to all visitors,  users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to  comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA  have the same meaning when used in this Policy.  

Information We Collect 

We collect information that identifies, relates to, describes, references, is reasonably capable of being  associated with, or could reasonably be linked, directly or indirectly, with a particular consumer,  household, or device ("personal information"). Personal information does not include: 

  • Publicly available information from government records. 
  • Deidentified or aggregated consumer information. 
  • Information excluded from the CCPA's scope, like: 
  • health or medical information covered by the Health Insurance Portability and  Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information  Act (CMIA), clinical trial data, or other qualifying research data; 
  • personal information covered by certain sector-specific privacy laws, including the Fair  Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial  Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994. 

In particular, we have collected the following categories of personal information from consumers within  the last twelve (12) months: 





A. Identifiers. 

A real name, alias, postal address, unique personal identifier,  online identifier, Internet Protocol address, email address,  account name, Social Security number, driver's license  number, passport number, or other similar identifiers.


B. Personal  


categories listed in  the California  

Customer Records  statute (Cal. Civ.  Code §  


A name, signature, Social Security number, physical  characteristics or description, address, telephone number,  passport number, driver's license or state identification card  number, insurance policy number, education, employment,  employment history, bank account number, credit card  number, debit card number, or any other financial  information, medical information, or health insurance  information. 

Some personal information included in this category may overlap with other categories.



C. Protected  



under California or  federal law.

Age (40 years or older), race, color, ancestry, national origin,  citizenship, religion or creed, marital status, medical  condition, physical or mental disability, sex (including gender,  gender identity, gender expression, pregnancy or childbirth  and related medical conditions), sexual orientation, veteran  or military status, genetic information (including familial  genetic information).


D. Commercial 


Records of personal property, products or services  purchased, obtained, or considered, or other purchasing or  consuming histories or tendencies.


E. Biometric  


Genetic, physiological, behavioral, and biological  characteristics, or activity patterns used to extract a template  or other identifier or identifying information, such as,  fingerprints, faceprints, and voiceprints, iris or retina scans,  keystroke, gait, or other physical patterns, and sleep, health,  or exercise data.


F. Internet or  

other similar  

network activity.

Browsing history, search history, information on a consumer's  interaction with a website, application, or advertisement.


G. Geolocation  


Physical location or movements. 


H. Sensory data. 

Audio, electronic, visual, thermal, olfactory, or similar  information.


I. Professional or  employment 



Current or past job history or performance evaluations. 


J. Non-public  


information (per  the Family  

Educational Rights  and Privacy Act  

(20 U.S.C. Section  1232g, 34 C.F.R.  Part 99)).

Education records directly related to a student maintained by  an educational institution or party acting on its behalf, such  as grades, transcripts, class lists, student schedules, student  identification codes, student financial information, or student  disciplinary records. 


K. Inferences  

drawn from other  personal  


Profile reflecting a person's preferences, characteristics,  psychological trends, predispositions, behavior, attitudes,  intelligence, abilities, and aptitudes.



We obtain the categories of personal information listed above from the following categories of sources: 

  • Directly from you. For example, from forms you complete or products and services you  purchase. 
  • Indirectly from you. For example, from observing your actions on our Website. Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:  

  • To fulfill or meet the reason you provided the information. For example, if you share your name  and contact information to request a price quote or ask a question about our products or  services, we will use that personal information to respond to your inquiry. If you provide your  personal information to purchase a product or service, we will use that information to process  your payment and facilitate delivery. We may also save your information to facilitate new  product orders or process returns.  
  • To provide, support, personalize, and develop our Website, products, and services. • To create, maintain, customize, and secure your account with us. 
  • To process your requests, purchases, transactions, and payments and prevent transactional  fraud. 
  • To provide you with support and to respond to your inquiries, including to investigate and  address your concerns and monitor and improve our responses. 
  • To personalize your Website experience and to deliver content and product and service  offerings relevant to your interests, including targeted offers (with your consent, where required  by law). 
  • To help maintain the safety, security, and integrity of our Website, products and services,  databases and other technology assets, and business. 
  • For testing, research, analysis, and product development, including to develop and improve our  Website, products, and services. 
  • To respond to law enforcement requests and as required by applicable law, court order, or  governmental regulations. 
  • As described to you when collecting your personal information or as otherwise set forth in the  CCPA. 
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other  sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy,  liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred. 

We will not collect additional categories of personal information or use the personal information we  collected for materially different, unrelated, or incompatible purposes without providing you notice. 

Sharing Personal Information 

We may share your personal information by disclosing it to a third party for a business purpose. We only  make these business purpose disclosures under written contracts that describe the purposes, require  the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Caregiven has  disclosed personal information for a business purpose. 

We do not sell personal information. 

Personal Information Category 

Category of Third-Party Recipients

A: Identifiers. 

Internet Service Provider, Data Analytics provider, business  service providers, parents, affiliate and subsidiary  organizations

B: California Customer Records  personal information categories.

Internet Service Provider, Data Analytics provider, business  service providers, parents, affiliate and subsidiary  organizations

C: Protected classification  

characteristics under California or  federal law.


D: Commercial information. 

Internet Service Provider, Data Analytics provider, business  service providers, parents, affiliate and subsidiary  organizations

E: Biometric information. 


F: Internet or other similar  

network activity.

Internet Service Provider, Data Analytics provider, business  service providers, parents, affiliate and subsidiary  organizations

G: Geolocation data. 


H: Sensory data. 


I: Professional or employment related information.


J: Non-public education  



K: Inferences drawn from other  personal information.




Your Rights and Choices  

The CCPA provides consumers (California residents) with specific rights regarding their personal  information. This section describes your CCPA rights and explains how to exercise those rights. 

Right to Know and Data Portability 

You have the right to request that we disclose certain information to you about our collection and use of  your personal information over the past 12 months (the "right to know"). Once we receive your request  and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you: 

  • The categories of personal information we collected about you. 
  • The categories of sources for the personal information we collected about you. • Our business or commercial purpose for collecting or selling that personal information. • The categories of third parties with whom we share that personal information. 
  • The specific pieces of personal information we collected about you (also called a data portability  request). 

Right to Delete  

You have the right to request that we delete any of your personal information that we collected from  you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and  confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see  if an exception allowing us to retain the information applies. We may deny your deletion request if  retaining the information is necessary for us or our service provider(s) to:  

  1. Complete the transaction for which we collected the personal information, provide a good or  service that you requested, take actions reasonably anticipated within the context of our  ongoing business relationship with you, fulfill the terms of a written warranty or product recall  conducted in accordance with federal law, or otherwise perform our contract with you. 
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or  prosecute those responsible for such activities. 
  3. Debug products to identify and repair errors that impair existing intended functionality. 
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights,  or exercise another right provided for by law. 
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et.  seq.). 
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public  interest that adheres to all other applicable ethics and privacy laws, when the information's  deletion may likely render impossible or seriously impair the research's achievement, if you  previously provided informed consent. 
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on  your relationship with us. 
  8. Comply with a legal obligation. 
  9. Make other internal and lawful uses of that information that are compatible with the context in  which you provided it. 

We will delete or deidentify personal information not subject to one of these exceptions from our  records and will direct our service providers to take similar action.  

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by either:  • Calling us at (503) 482-2128 

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete  related to your personal information.  

You may only submit a request to know twice within a 12-month period. Your request to know or delete  must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about  whom we collected personal information or an authorized representative. 
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and  respond to it. 

We cannot respond to your request or provide you with personal information if we cannot verify your  identity or authority to make the request and confirm the personal information relates to you.  

You do not need to create an account with us to submit a request to know or delete.  

We will only use personal information provided in the request to verify the requestor's identity or  authority to make it.  

Response Timing and Format 

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation  within the 10-day timeframe, please contact us at 

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its  receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension  period in writing. 

If you have an account with us, we will deliver our written response to that account. If you do not have  an account with us, we will deliver our written response by mail or electronically, at your option.  

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily  useable and should allow you to transmit the information from one entity to another entity without  hindrance. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive,  repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you  why we made that decision and provide you with a cost estimate before completing your request.  

Personal Information Sales Opt-Out and Opt-In Rights 

We do not sell your personal information.  


We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the  CCPA, we will not: 

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts  or other benefits, or imposing penalties. 
  • Provide you a different level or quality of goods or services. 
  • Suggest that you may receive a different price or rate for goods or services or a different level or  quality of goods or services. 

However, we may offer you certain financial incentives permitted by the CCPA that can result in  different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably  relate to your personal information's value and contain written terms that describe the program's  material aspects. Participation in a financial incentive program requires your prior opt-in consent, which  you may revoke at any time.  

Changes to Our Privacy Policy 

We reserve the right to amend this privacy policy at our discretion and at any time. When we make  changes to this privacy policy, we will post the updated notice on the Website and update the notice's  effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes

Contact Information 

If you have any questions or comments about this notice, the ways in which Caregiven collects and uses  your information described here and in the Privacy Policy, your choices and rights regarding such use, or  wish to exercise your rights under California law, please do not hesitate to contact us at: 

Phone: (503) 482-2128 


Postal Address: Caregiven, Inc. 4640 S Macadam Avenue, Suite 270, Portland, Oregon 97239